Shipping policy
Shipping Policy
We process all orders within 5-7 business days unless otherwise stated.
For larger or custom equipment orders, processing times may vary. We will notify you if additional time is required.
Shipping Time
Estimated delivery time:
- Standard Shipping: 3–7 business days
- Large Equipment / Freight: 5–10 business days
Delivery times are estimates and may vary depending on location and carrier.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise specified.
We may offer free shipping promotions on selected products or orders.
Freight & Large Items
Some items (such as chairs or large equipment) may be shipped via freight carriers.
- Delivery is typically curbside
- The customer is responsible for bringing the item inside
- Additional services (white glove delivery, installation) may be available upon request
Order Tracking
Once your order is shipped, you will receive a tracking number via email.
Delays
We are not responsible for delays caused by:
- Shipping carriers
- Weather conditions
- Customs or external factors
Damaged or Lost Packages
If your order arrives damaged, please contact us within 48 hours with photos of:
- The damaged item
- The packaging
We will work with you to resolve the issue as quickly as possible.
Incorrect Address
Please ensure your shipping address is correct.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Contact
If you have any questions, contact us at: